VONK! — Terms & Conditions / Bepalings en Voorwaardes

Please read before creating an account or making a purchase
Effective date / Datum van inwerkingtreding: 5 August 2026
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This document is provided in English. An Afrikaans summary is available on request while we finish the full bilingual version. / Hierdie dokument word tans in Engels verskaf. 'n Afrikaanse opsomming is op aanvraag beskikbaar.

These Terms & Conditions ("Terms") govern your use of VONK!'s Teacher Generator and VONK! Kids/Parent App (together, "VONK!"), operated by EDUVONK (Pty) Ltd, registration number 2026/642779/07. By creating an account, you agree to these Terms. If you do not agree, please do not create an account or use VONK!.

1. Who can use VONK!

The Teacher Generator is intended for teachers and educators. The VONK! Kids/Parent App account must be created and controlled by a parent or legal guardian on behalf of their child; children do not create their own accounts.

2. Your account

  • You are responsible for keeping your password confidential and for all activity under your account.
  • Please provide accurate information when signing up.
  • One account is intended for one teacher or one parent/family — accounts may not be shared or resold.

3. Plans and pricing

VONK! is sold as discrete, one-time purchases tied to a South African school term or calendar year — not as an auto-renewing subscription. You choose and pay for exactly the access period you want; nothing renews or charges automatically afterward.

PlanCoversPro add-on
Per termOne school term (Jan–Mar, Apr–Jun, Jul–Sep, or Oct–Dec)Optional, rides on the term and expires with it
Full yearAll four terms of the calendar year, always expiring 31 DecemberOptional, rides on the year and expires with it

Current prices are shown at checkout in South African Rand (ZAR) and may be updated by us from time to time; a price change never affects access you have already purchased and paid for. Pro features (such as question curation and custom questions) can only be purchased alongside a term or year plan, never on their own.

4. Payment and delivery

Payments are processed securely by Paystack. VONK! does not receive or store your card details. VONK! is a fully digital product — there is no physical shipping. Access to the term(s), year, or Pro features you purchased is unlocked automatically and immediately once payment is confirmed, and the worksheets/memos themselves are generated and made available for download right away, on demand, whenever you use the tool afterward.

5. Refunds and cancellations

Because VONK! delivers digital access and content immediately upon payment, purchases are generally non-refundable once you have generated, downloaded, or otherwise accessed materials under that purchase. If you believe you were charged in error, or you have not yet accessed any materials under a purchase made within the last 7 days, contact us at hello@eduvonk.co.za and we will review it fairly. This does not affect any right you may have under the Consumer Protection Act 68 of 2008 that cannot lawfully be excluded.

6. Acceptable use

  • Worksheets and materials generated through VONK! are for your own classroom, tutoring, or family use.
  • You may not resell, redistribute commercially, or publicly republish generated materials or the question banks themselves.
  • You may not attempt to scrape, reverse-engineer, or bypass VONK!'s access controls or payment gates.

7. Intellectual property

VONK!, its question banks, software, branding, and generated worksheet templates remain the property of VONK! and its creators. Purchasing access grants you a licence to use the materials as set out in Section 6 — it does not transfer ownership of any content to you.

8. Quality, warranty, and liability

We aim for VONK!'s content to be accurate, CAPS-aligned, and to work as described, consistent with the implied warranty of quality under the Consumer Protection Act. VONK! is a supplementary learning and worksheet-generation tool — we do not guarantee specific academic results, exam outcomes, or that the service will be uninterrupted or error-free at all times. To the fullest extent permitted by law, VONK! is not liable for indirect or consequential loss arising from use of the service; this does not limit any liability that cannot lawfully be excluded under South African law.

9. Suspension and termination

We may suspend or close an account that breaches these Terms (for example, sharing login credentials or reselling materials). You may stop using VONK! at any time; since purchases are one-time and non-renewing, there is no ongoing subscription to cancel.

10. Changes to these Terms

We may update these Terms as VONK! grows. Material changes will be reflected by an updated effective date at the top of this page. Continued use of VONK! after a change means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of the Republic of South Africa.

12. Contact us

Questions about these Terms can be sent to hello@eduvonk.co.za. See also our Privacy Policy for how we handle your personal information.

VONK! · Built for South African teachers, parents, and learners · Privacy Policy